The hoopla password is at least 8 characters and is separate from your Library PIN/password. If i need to reset my hoopla password, i use the Forgot my password? link below the password box on the hoopla website.
If yi successfully log in to hoopla, i encounter this error when borrowing an item:
Yikes! Something is wrong with your library card or PIN. Please double check your info and if you still have issues contact your local library at 512-974-7400 for support. please help!