Several Questions About New Alerts Area

Service: Hoop.la

Several Questions About New Alerts Area

Service: Hoop.la

Members are asking, so I need your input to the following, as I don't have the answers:

1) Can you delete alerts from the Alerts page once you've read them? Most people are now getting many more alerts than in the past, and are having a hard time combing through them to find the ones they're most interested in reading. I think the answer is no. If so, this would be a great feature to add.

2) Can you sort alerts on the Alerts page to isolate the types you are most interested in seeing?  I think the answer is no. If so, this would be a good feature to add.

3) How many Alerts are saved and reveal on the Alerts page at any one time? Do alerts roll off/expire if not read within a certain time? If read, why do they still show up on the page? And if read, how long do they stay on the page before disappearing/rolling off?

Thanks!

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Hi Julie,

1) No, alerts can not be manually deleted.

2) No, alerts will only display in the order they were created, with most recent displaying first.

3) Whether read or unread, alerts drop off the list after 7 days. If a user has a large number of alerts to display, then pagination links will display to allow users to see them all. 

Hope that helps!

Brian

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