Online now showing too many users

Service: Hoop.la

Our Forums is showing us having more than 40,000 users online right now:

https://forums.winespectator.com/

Obviously that's not right.  Is there some setting somewhere that got knocked out of whack?  Do I have any ability to adjust how that widget works?  If not, what's the logic there?  

Any info appreciated.  Thanks.

Dave V.

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