Issues with Built-in Analytics

Service: Hoop.la

Issues with Built-in Analytics

Service: Hoop.la

Hi,

We've noticed 2 issues with the Advanced Reporting analytics within Hoop.La. Our site is set up with 2 groups. Both issues are related to the group-specific analytics pages within the Hoop.La platform.

  1. Navigate to a group control panel, go to Advanced Reporting > Health > Members, all graphs show 0 even though we do have active users. Why is that?
  2. Navigate to a group control panel, go to Advanced Reporting > Averages, the metrics make sense for the past 30 days. However, if you try to select dates for a custom time period, when you submit it bumps you to the top level site metrics. There doesn't seem to be a way to view averages for a custom time period for each group.

 

Are these bugs, or are we doing something wrong? Please advise.

 

Thank you,

Morgan

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