Hoopla Digital app problem from starting

Service: Hoop.la

Hoopla Digital app problem from starting

Service: Hoop.la

hello,

My library offers content through Hoopla Digital.
Movies, music and audiobooks.
There is some pretty good content, and it's nice that there's no waiting lists or the like.

But, man, the Android app is horrible, and with each new update, it becomes more painful to use.

If a book is paused, it will start playing again whenever the phone makes a notification sound.
It's as if they intend for the app to pause for an audio interruption, and play again when it's done, but it just blindly starts playing, regardless of what did the pausing. So I have to constantly kill the app to avoid books starting play out loud at inappropriate times.

The playback often freezes for no apparent reason, and won't restart until I kill the app and restart it.

 

I saw the same problem before for someone. But didn't get an answer. Please help me.

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