Feepod Setting not working - Paid members can't edit

Service: FeePod, Hoop.la

Feepod Setting not working - Paid members can't edit

Service: FeePod, Hoop.la

Hi, my forum is www.psychcafe.ca. I have the "Enable Grace Period  Contents Edits Only" option selected under member settings (Grace Period set to 60 minutes).  Under my Feepod settings, the BYPASS GRACE PERIOD EDIT LIMIT is assigned to the circle which contains paying members ("Be a Patron Member") which enables a paying member to edit their posts indefinitely. However, many of my paying members are unable to edit their posts. I have checked all the settings both for the members and feepod and everything looks correct. Any suggestions? Thanks so much.

AG

Original Post

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Jonmark,

Thanks for the prompt reply. Is there even a ballpark figure for when I could expect a future release? The most important feature of our paid membership is the ability to edit your posts past the 60 minute grace period. This bug means either my paying members are losing a feature they're paying to have (and was most likely their main motivation to pay) or turning on editing for all members, which means that non-paying members are getting a feature for free that paying members have to pay for. I'm sure where you can see this would cause a problem. I'm working with the owner of the site on how we want to handle this and how far out the fix is may be important in deciding how to handle this. Thanks. 

Best Regards,

AG

Hi AG,

This bug has been fixed now! You should be all set, but please let us know if you or your members experience further issues.

Thanks again for the report

Brian

Issue Resolved

This action was taken by Brian Lenz.
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