We'd like to update the 'From' email address to: email@example.com.
We can take care of that. There is an update to the SPF record in your DNS that will have to be completed by your IT folks before we can do that, but it is a simple change to make. Here is a simple guide that you can give them to follow. Once you let me know that the DNS update is made we can change the address for you
Great, thank you! I'll be sure to have our IT team take care of this.
IT has done this. Can you please confirm?
This is not quite right.
TXT "'v=spf1 include:_spf.google.com ~all'"
TXT "MS=ms27754306" TXT "facebook-domainverification=x5gmsckmq5ik5yoir4sj8vmkwufnqq"
TXT "v=spf1 include:sendgrid.net ~all"
TXT "v=spf1 include:thepennyhoarder.hoop.la ~all"
The problem is that there are multiple spf records, 3 in all, and the first one invalidates any after it.
It needs to be one monolithic record or if it is broken into multiple records, the first needs include any other behind it.
If we move forwards with the records as they are any email sent by the forums will be marked as failing spf by recipient servers.
This has been completed now.