Tagged With "Advanced"

Comment

Re: QuestionShark Reporting Improvements

Rajesh Maurya ·
Hi Ted, Can you roll out this on our QA site - http://esmashcommunity-qa.accelya.com/ ? Regards, Rajesh
Comment

Re: QuestionShark Reporting Improvements

Ted O'Neill ·
Hi Rajesh- I've responded to you about this on the support ticket you created. Thanks!
Blog Post

QuestionShark Reporting Improvements

Ted O'Neill ·
This week, we will be rolling out a Hoop.la update that focuses on some really nice enhancements for QuestionShark, our customer support module. Let's review what's new: 1.  Support Queue The new Support Queue is accessible only by your support reps and allows them (and their managers) to easily triage all topics in the queue.  You can easily filter the queue by product, topic type, status, assigned rep, and more. 2. Beefier Advanced Reporting Stats for Support Topics If...
Blog Post

The Custom Page Permissions Release

Ted O'Neill ·
Custom pages became a little more powerful with this software update.
Reply

Re: Advanced Search Question

Dave Dreezer ·
To capsulize, they are asking to add an advanced search parameter to Hoop.la that filters out all posts with images. Is that embedded inline images or uploaded images? Or both? You do have a "Has Attachments" filter in the content management area of the control panel however the same filter is not in the front end search. I'm going to flip this from a question to a suggestion as I think it's a with considering, and I don't think we have anything previously on the books to add this as a feature.
Reply

Re: Advanced Search Question

Rich Melvin ·
Thanks, Dave. I could be a valuable addition to the Advanced Search feature.
Suggestion

Advanced Search Question

Rich Melvin ·
Would you take a look at THIS QUESTION posed in our forum? Thanks!
×
×
×
×