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Tagged With "Community Managers and Moderators"

Tagged With "Community Managers and Moderators"

  • Blog Post Comment
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    Great article, Rosemary! I'd just add this: to 1. - No matter HOW you define success, your community must be visible in order to be successful. I've seen too many people hide their communities so that it takes a trail of breadcrumbs and a jungle machete to find it. to 2. - Completely agree that these are questions that are best answered before you start. We've seen a number of communities try to set up "premium features" on formerly-free features.
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    Excellent points and great thoughts to consider before starting an online community. An addition to 1: How do my forum users define success, and is this congruent with my definition? What is their baseline for success, and what factors will cause them to consider the community a failure?
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    I went to opposite approach. I purchased a UBB license from Infopop to give a few friends and I a new home and blindly jumped in with both feet. I can't thank you enough for giving a complimentary license to Leo Laporte. That was my intro to the world of Social Strata.
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    Thanks all for the excellent additions to the list! LOM great one! If you're going to throw a great party, you want to focus more on the comfort of your guests than yourself, right? Harold, we've always been big fans of Leo. It's cool to hear that something we did a long time ago has rippled through the years And we've definitely benefited from having you around too!
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    Useful beginners tips Rosemary. I can relate a little of my own experience here if you don't mind. ( notice the compliment and the almost apologetic way of stepping in Groupee was the first Bloggers site I had ever joined with confidence. It was the newness of the Social network on offer that gave me a feeling of belonging. Prior to that I could not "break the ice" anywhere else. I think blogging is easier than joining a forum. Unless the forum is very specific in it's nature. In a blog you...
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    Will do! I've basically been encouraging everyone I know interested in my site concept to share it like crazy. Having the support of friends / family with thriving online social networks helps a ton. And I realized that I should sign up for a FB page so I could entice regular FB users BACK to my site by posting news and blog post links there. Learning a lot and loving what you guys are doing! Where are you located? A couple people have asked and I can't figure it out. Morgan
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    Yes, you should definitely leverage your FB presence. That will help you too. The bulk of our staff are in Seattle, WA, but a couple of us are in Charleston, SC. We're in the process of opening a second office here. It's definitely helping us to have folks in two time zones!
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    You sure can! On your blog page, on the right hand column, you should see an RSS link. Just grab that and feed it into Hootsuite as I described above, and voila. Just let me know if you run into any trouble, and I can help further.
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    I completely agree with the post. Creating the community online is merely a way to HOST people in coming together. It allows connection,(eventually mine will also have chat as most of my members are either deaf or interpreters) People long for connection and having an online community that facilitates a place to meet gives deaf people a sense of belonging that at times they do not have if they live alone or have very little connection with people who are able to communicate with them. Thank...
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    Oh wow, thank you for such a thoughtful reply. You absolutely made my day! It will be a pleasure to see your community grow and thrive.
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    thank you Rosemary. i truly appreciated your post and your reply HUGS!
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    Sounds good...Not sure I would make a switch, but inquiring minds want to know! Originally Posted by Rosemary O'Neill: Absolutely! I'll ping you, perhaps a Skype is in order?
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    Such a nice little well-written jab at the drug Facebook and Twitter are injecting into their users. The many Hoop.la, UBB, and Eve communities, as well as Narrative are examples of how user to user interaction through the web should be done.
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    Should have been a Christmas theme option.. Remember Groupee Rosemary.
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    James, we were actually working on a Christmas theme yesterday and ran into a slight snag...sorry about that, we absolutely were thinking of you guys!
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    I like what I see but fail to comprehend why dogfood is needed.. Do Sharks like dogfood?
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    We're still working on pricing details...more info to come on that. James, sharks will eat ANYTHING, right?
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    "We're going to need a bigger boat." I'm glad to see QuestionShark nearing completion.
  • Topic Reply
    I believe that the level of engagement could be measured by quality vs quantity. For instance, if someone posts a quality and constructive question that receives feedback and/or leads to repetitive conversion. This would indicate that the creator most likely has taken time, thought carefully,and clearly has made an impression on others. I would use this similar formula to measure performance.
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    Hi, Mother-of-Many. Thanks for your thoughtful reply. I agree. In some organizations, decisions are driven by metrics (quantity). It takes a different kind of insight to discern quality. I would like to see Crowdstack give us tools to do sentiment analysis . As a start, I'd like to know how I can use the Community Rank to measure engagement. I'll start a new discussion to explore that question. We modified the Posting Tips section in our community. Click the picture above to see where that...
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