10 action items from The State of Online Branded Communities
Rosemary O'Neill
Community Management
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Tips❤️Flash works in hoopla, but of course, not on iPads and Android (latest versions). We had a really good flash logo on our homepage vAnd our recent site stats told us 18% of our users were using those OS', and thus, seeing a big blank space where our...
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Tips❤️Sometimes I want to reply to a long post and prefer to quote the original post, and then split the quote so I can insert comments. I found a trick for doing it. It's super easy. Reply with Quote Click where you want to split the quoted text. Press Enter once Press Left Arrow once Press Enter three times. This will split the quote and leave space for you to type something inside the split. This makes it easy to reply to a long post like this. Here's a video. Enjoy! Of course, if you know of...
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Tips❤️Hello, Crowdstack people! We migrated our community from Facebook at the end of last year and have been looking for creative ways to bring more of our Facebook following to our shiny new Hoop.la space. We came up with an interesting option! We implemented a chatbot for Facebook Messenger that allows us to automate correspondence with our fan base and offer them options based on keyword inputs. It's a great way to steer our Facebook audience into specific areas of the community based on their...
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Crowdstack Discussion❤️Hey Stack! We know there is a lot of collected wisdom here, and we wanted to open up a space for talking less formally, sharing community management strategies, and helping each other with day-to-day community questions that may or may not be related to Crowdstack itself. Some of you have been doing this for 10+ years! Our team will use this forum to share quick announcements from time to time, sneak peeks, and other info. Feel free to introduce yourself if you like, ask for help with...