Tagged With "event"

Reply

Re: Calendar - Repeating Events

Brian Lenz ·
Hi Robin, Hoop.la's calendar does not currently support recurring events. I'll change this topic into a Suggestion so that others can vote on the idea. Thanks, Brian
Reply

Re: Calendar - Repeating Events

tj27 ·
Thanks for the suggestion Brian. I tried this by saving a couple of days of my Outlook calendar as an iCal (actually the only option was .ics so hopefully that's the same thing) but when I imported the file I just got a bunch of events titled "Busy" with no other details. I'm adding a screen shot so you can see. Do you know what has gone wrong here?
Reply

Re: Calendar - Repeating Events

Brian Lenz ·
Hi tj27, You should check the ics file that you exported. I suspect that you may have only exported a "free/busy" calendar which will only show the events as "busy" without revealing the actual event title of the underlying event. Hoop.la will import whatever the event title is specified in the ics file. You can try inspecting the ics file in a text editor (such a Notepad on windows) to see if the titles of the events are included there. Hope that helps! Brian
Reply

Re: Calendar - Repeating Events

tj27 ·
Brian, you have hit the nail on the head! All of those events contain the text "Busy" in a few places (e.g. "SUMMARY;LANGUAGE=en-au:Busy"). So the next thing I will need to work out is how to get Outlook to save the events with their actual title/subject. If I work that out I'll post an update here.
Reply

Re: Calendar - Repeating Events

Robin ·
Exporting and importing ics files simply isn't going to work in a shared environment where there are multiple operating system and all levels of knowledge on the part of the users. So far I've found web based calendars to be the weak point in many systems. Unfortunate.
Reply

Re: Adding event to calendar

Lori ·
Hi, Emma: Can you tell us more about the issue? What happens when you try? Which calendar type are you trying to add (Google, iCal, Outlook or Yahoo)? The more detail you can provide, the better!
Reply

Re: Adding event to calendar

Emma Firsten-Kaufman ·
Hi Lori, It actually doesn't seem to be a problem with all events, but in events in our group calendars (e.g. http://www.eenetconnect.ca/g/k...-facilitated-by-mhcc ) the iCal and Outlook functions don't seem to work. The date and time don't seem to be showing up in the event description either. Perhaps this is the problem?
Reply

Re: Adding event to calendar

Lori ·
Hi, Emma: I see what you mean. We'll investigate, and I'll get back to you. Thanks for the report! Lori
Reply

Re: Adding event to calendar

Lori ·
Hi, Emma: Just wanted to report that this is definitely a bug. We'll get that fixed, and we'll report back. Thanks!
Reply

Re: Adding event to calendar

Emma Firsten-Kaufman ·
Thanks, Lori!
Reply

Re: Adding event to calendar

Emma Firsten-Kaufman ·
Just an update that the date and time don't seem to be showing up in any of the event descriptions on our site. The time and date do appear on the calendar/list of upcoming events, but if someone is accessing an event just via URL they can't see when the event is being held.
Reply

Re: Adding event to calendar

Lori ·
Hi, Emma: Yes, that's a bug that will be fixed, too! Lori
Reply

Re: Adding event to calendar

Emma Firsten-Kaufman ·
Ah, thank you!
Reply

Re: Adding event to calendar

Brian Lenz ·
Hi Emma, You'll be happy to know that we've fixed both of the bugs you reported here! You should now properly see the event's date/time on the event details page, and you also should be able to add group events to iCal and Google now. Thanks again for the reports! Brian
Reply

Re: Calendar disclaimer

Jonmark Weber ·
Hello Emma, There is currently no description available for the calendar module, and no simple way to accomplish what you described. The only option I can think of would be to inject a description using DHTML. I will turn this into a suggestion, would you like me to make this public as well? Cheers, Jonmark
Reply

Re: Calendar disclaimer

Emma Firsten-Kaufman ·
Thanks, Jonmark. Feel free to make this public. Emma
Reply

Re: Calendar disclaimer

Jonmark Weber ·
Just made it public Emma. Take care! Jonmark
Reply

Re: Calendar disclaimer

Rosemary O'Neill ·
As a short term solution, you could potentially put that wording in a custom widget that shows up on the Calendar page...just an idea.
Reply

Re: Fewer event notifications?

Lori ·
Hi, Emma: A weekly digest of calendar items is not an option at this time. I like the idea, though: want me to turn this into a suggestion? Lori
Reply

Re: Fewer event notifications?

Emma Firsten-Kaufman ·
Sure!
Reply

Re: Hoop.la Chat not refreshing regularly on Mozilla Firefox

Lori ·
Hi, Alesa: Thanks for letting us know: we'll take a look and see what we can find. I assume this happened with the the two most recent chat events you had, today and yesterday? Lori
Reply

Re: Hoop.la Chat not refreshing regularly on Mozilla Firefox

Alesa ·
Hi Lori, That would be correct. Thanks for looking into it! Alesa
Reply

Re: Hoop.la Chat not refreshing regularly on Mozilla Firefox

Lori ·
Hi, Alesa: I wasn't able to recreate the issue you're having, nor have we had any other similar reports. We haven't made any changes to Chat recently, so it's unlikely that it's a newly-introduced bug of some kind. Clearing the cache won't hurt anything, but it would be a surprise if it it fixes anything. How many people are experiencing this issue? Is it just Moderators viewing the queue, or are any regular users reporting any issues with connectivity? How many different browsers/computers...
Reply

Re: Hoop.la Chat not refreshing regularly on Mozilla Firefox

Alesa ·
Hi, Lori, Thanks for your response and for looking into this. Currently, it's just moderators experiencing the issue and we're using PCs. There are about 6 of us moderating the chat. The issue seems to be more prevalent in Firefox than Chrome. I've included an attachment showing the developer tools for one of our Firefox users. Is that what you were looking for? Chrome is what I use and I notice that the chat's responsiveness slows as the day goes on to where it sometimes becomes...
Reply

Re: Hoop.la Chat not refreshing regularly on Mozilla Firefox

Lori ·
Hi, Alesa: Leaving the page open all day could cause issues, yes. If reloading the page fixes it, that's the best thing to do for now. We've created an internal ticket to look at ways to improve the experience, but that will likely be a longer-term project. Do you know how to expand the Firefox error for more detail? I think you click on the message, or to the left or right of it. We'd be interested in seeing that detail. Thanks! Lori
Reply

Re: Hoop.la Chat not refreshing regularly on Mozilla Firefox

Alesa ·
Hi, Lori: After the community update yesterday, Firefox suddenly started working and refreshing automatically again. I don't know what happened, but it's working again for now so we'll just keep an eye on it. Thanks for creating an internal ticket for improving the experience. Have a great weekend! Alesa
Reply

Re: Hoop.la Chat not refreshing regularly on Mozilla Firefox

Lori ·
That's great to hear, Alesa! Thanks for letting us know! Have a great weekend yourself! Lori
Comment

Re: Branded Mobile Apps For Hoop.la Sites

ST ·
Hi, Ted. Thank you for this. Are you (Social Strata) running the Mobile App on Hoop.la? ST
Comment

Re: Branded Mobile Apps For Hoop.la Sites

Ted O'Neill ·
We are indeed. You should see links for iOS and Android in our menu here.
Reply

Re: Add ability to RSVP to chat events

Ted O'Neill ·
I could see that, especially since we automatically add chat events to the site calendar. (If you added the chat event to your site calendar separately you you could get the RSVPS, it would show up twice in the calendar, which is obviously not ideal.)
Reply

Re: Add ability to RSVP to chat events

Lori ·
I like it, too!
Reply

Re: Add ability to RSVP to chat events

Serena ·
This would be super! The featured speaker for our upcoming chat event is really curious how many people will be taking part in the event. Since this is our first one, I have no idea what to tell her
Reply

Re: Add ability to RSVP to chat events

Ted O'Neill ·
Hi Serena- One way to handle this now would be to create a calendar event for the chat event, since calendar events already support RSVPs. Then, just include a link to the chat event in your calendar event description.
Reply

Re: Adding event to calendar

Lori ·
Hi, Emma: What version of Outlook are you using? We've had reports that Outlook doesn't always handle dates properly (and not just in Hoop.la). We know that it impacts people using Outlook 2010, but we're not sure about newer versions, so it'd be good to know what version is involved in this case. Lori
Reply

Re: Adding event to calendar

Emma Firsten-Kaufman ·
Hi Lori, We are using Outlook 2010, so that's helpful to know... any suggestions?
Reply

Re: Adding event to calendar

Lori ·
Hi, Emma: As a workaround, you (or your users) could potentially edit the .ics file that is generated when you click "Add event to your calendar". You'll see that it says something like this: DTSTART;TZID=America/New_York:20160909T180000 DTEND;TZID=America/New_York:20160909T180000 You can replace "America/New_York" with "Eastern Standard Time", save the file, and then re-import it to your calendar. Note that the issue does not exist on other calendars such as Google and iCal. Hope that...
Reply

Re: Reporting events

Lori ·
Hi, ST: We don't have an admin log at this time, but there is a suggestion in the system that you could vote on: https://www.socialstrata.com/s...in-history-in-hoopla Lori
Reply

Re: Reporting events

ST ·
Thanks Lori. I've voted (yes) on the suggestion. ST
Reply

Re: Event locations

Ted O'Neill ·
Hi Emma- There is no option to enforce such a classification currently. It is up to the event creator to input whatever text they like in the "location" field. If this is important to you, it can be done, but it would have to be done as an application customization (custom development on our part). I don't believe your plan supports customizations either, so you would have to upgrade your plan above the "pro starter" level as well, in that case. If you want a quote for all of that, or have...
Reply

Re: Cancelling the event.

Rosemary O'Neill ·
Hi Rajesh, You're right that there's currently no way to mark an event as "canceled. " one potential workaround would be to add the word "canceled" at the front of the event title. That way when anyone who Is following the event would see "canceled" in the subject line when they get the reminder notification email. Another idea would be to send an email proactively to anyone who RSVPd that they were attending the event as well. I hope that's helpful!
Reply

Re: Cancelling the event.

Rajesh Maurya ·
Hi Rosemary, Well noted the workaround. Will you consider this suggestion in your future development and release? Regards, Rajesh
Reply

Re: Cancelling the event.

Rosemary O'Neill ·
Yes, definitely, this is a good idea and thank you for the suggestion!
Reply

Re: A way to check chat event attendance after close?

Ted O'Neill ·
Hi Alesa- I hope all is well with you! Unfortunately, there is no way to do that currently. We do have some ideas along those lines in our "idea" queue for the future, including listing all participants in a chat event for posterity. I'll convert this to a suggestion for you. If it is super critical, we can get you a Feature Expedite quote, as well.
Reply

Re: A way to check chat event attendance after close?

Alesa ·
Thanks, Ted! Not critical, so thanks for converting it to a suggestion. Have a good afternoon, Alesa
Suggestion

A way to check chat event attendance after close?

Alesa ·
Hello! Quick question...is there a way to check the peak number of members who attended a chat event after the chat event has closed? We like to know stats like that and sometimes we forget to check the roster throughout the chat event. Thanks! Alesa
Blog Post

Branded Mobile Apps For Hoop.la Sites

Ted O'Neill ·
Hoop.la adds optional support for iOS and Android apps, to supplement the already great mobile experience.
Blog Post

Hosting a featured guest chat on Hoop.la

Rosemary O'Neill ·
Do you have access to celebrities?  Yes, you do! You don't have to be an entertainment brand with access to famous artists to take advantage of Hoop.la's featured guest function.  For example, your customers might want to ask your CEO...
Blog Post

Exploring Hoop.la chat

Rosemary O'Neill ·
There are a lot of social network chat options available out there, but what if you want to host a chat on your own social home-base?   With Hoop.la's integrated chat events, you can host a live chat on your site, and use the embed code to...
Blog Post

The Velvet Rope Release

Ted O'Neill ·
We added a a few new Calendar-related features, including a new RSVP limit option.
Suggestion

Add ability to RSVP to chat events

Rosemary O'Neill ·
I think it would be cool to be able to RSVP to chat events like you can for other calendar events in Hoop.la.  I'm posting this here as a suggestion to see if anyone else is interested in the same thing.
×
×
×
×