Tagged With "registrations"

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Re: 6 Key Questions to Answer Before Starting Your Online Community

Lori ·
Great article, Rosemary! I'd just add this: to 1. - No matter HOW you define success, your community must be visible in order to be successful. I've seen too many people hide their communities so that it takes a trail of breadcrumbs and a jungle machete to find it. to 2. - Completely agree that these are questions that are best answered before you start. We've seen a number of communities try to set up "premium features" on formerly-free features.
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Re: 6 Key Questions to Answer Before Starting Your Online Community

LittleOddMe ·
Excellent points and great thoughts to consider before starting an online community. An addition to 1: How do my forum users define success, and is this congruent with my definition? What is their baseline for success, and what factors will cause them to consider the community a failure?
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Re: 6 Key Questions to Answer Before Starting Your Online Community

Harold ·
I went to opposite approach. I purchased a UBB license from Infopop to give a few friends and I a new home and blindly jumped in with both feet. I can't thank you enough for giving a complimentary license to Leo Laporte. That was my intro to the world of Social Strata.
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Re: 6 Key Questions to Answer Before Starting Your Online Community

Rosemary O'Neill ·
Thanks all for the excellent additions to the list! LOM great one! If you're going to throw a great party, you want to focus more on the comfort of your guests than yourself, right? Harold, we've always been big fans of Leo. It's cool to hear that something we did a long time ago has rippled through the years And we've definitely benefited from having you around too!
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Re: Busting out a can of "Spam-B-Gone"

Morgan ·
Silly question - but if Akismet is free for personal use, why is it to be a paid add-on?
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Re: Busting out a can of "Spam-B-Gone"

Ted O'Neill ·
Morgan- It will be a paid option because we will be tightly integrating it with Hoop.la's existing content moderation system, including options to send spam-detected posts to the Hoop.la moderation queue, delete automatically, and delete and ban users automatically. We will also have a "restore" queue for deleted spam.
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Re: Busting out a can of "Spam-B-Gone"

Morgan ·
Okay got it - so it's Akismet spam control on crack. Thanks for the explanation!
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Re: Busting out a can of "Spam-B-Gone"

Ted O'Neill ·
Yes, that is the technical description.
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Re: Busting out a can of "Spam-B-Gone"

Lynda ·
It's a little like playing Whack-a-Mole, but we do use the moderation rules to keep spammers in check.
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Re: Busting out a can of "Spam-B-Gone"

Rosemary O'Neill ·
Whack a mole is right! Too bad there's no scoring system...might make it more fun.
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Re: Recipe request

Ted O'Neill ·
Thanks for the suggestion, Deb! This is definitely on our radar for a future release.
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Re: Recipe request

DebAsWas ·
Re: Recipe request
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Re: Recipe request

Brian Lenz ·
Hi Deb, You'll be happy to know that this request has now been implemented! You can create a recipe for new content and replies with a "Posted By Email" condition. With that condition, you can set up your recipe to match content/replies posted by email or content/replies not posted by email. Thanks again for the suggestion! Brian
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Re: How do I receive notifications of new registrations?

Lori ·
In your Eve Control Panel, go to Eve >> Members >> Registration Settings, and choose the Basic Settings tab. Click on the flag icon at the bottom of the page to subscribe, (it should say "On" after you've done so) and then click on “Save Settings.”
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Re: How do I require Admin approval of new registrations?

Lori ·
In your Eve Control Panel, go to Eve >> Members >> Registration Settings, and choose the Basic Settings tab. Check the “Manual Membership Approval” box and then click on “Save Settings.” Note: “Permit New Registrations” must be enabled for this option to appear.
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Re: Basic Reporting: How to read Registrations graph?

Lori ·
Hi, Alesa: If you set it for Monthly, it means that you had 394 during the month of December, and 612 during the month of January. Hope that helps! Lori
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Re: upgrade killed member moderation?

Brian Lenz ·
Hi Debbie, The software update today included major improvements to the moderation processes used on your site. You can read more about it on our blog here: https://www.socialstrata.com/blog/introducing-recipes Your member moderation setting should have been moved to a new recipe, which would have meant that there was no change to the moderation behavior on your site. It looks like there was a small issue that prevented that from happening properly. We've corrected the issue, so things...
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Re: upgrade killed member moderation?

DebAsWas ·
Thanks. I saw the post on recipes but didn't think it affected me. I guess I'll read it now. If you fixed FrenzForum, thank you!
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Re: upgrade killed member moderation?

Brian Lenz ·
Yep, you should be all set! Have a great day
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Re: Administrative Action - Resend Registration details

Jonmark Weber ·
Hello ST, For security reasons we use one way encoding to ensure that member passwords are not stored on our servers, and cannot be recovered by ANYONE -- including us. As a result, we cannot send a user their existing password, and if a member cannot remember their password they have two options: They could go through the lost password process, as presented on the login page. An administrator could change the members password by editing the members profile and using the change password tool...
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Re: verification of email

Ted O'Neill ·
Hi Heather- You can definitely contact all users with unverified email addressed. Like you said, search in your Manage Members control panel for all users with unverified email addresses. Select all of them. Then choose the "Email Member(s)" action at the bottom and write whatever message you like to them. As in, "Though you have registered on our site, you still need to verify your email address. Give them a link to your site and tell them to click on the "Resend Verification Email" link...
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Re: verification of email

HeatherLillico ·
Thanks! I'll try that later this week
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Re: Administrative Action - Resend Registration details

ST ·
Hi, jonmark, I'm sorry. I thought I had replied to you. If I'm understanding you, there's no way to send a member their registration details (including the password) as we could in EVE. Maybe this option is redundant or could be reworded. We're using a Single Sign-On provider and they have a password reset routine that a member can initiate. It's not as handy as this sending the registration details was in EVE, but things change. Thanks, Jonmark, ST
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Re: Administrative Action - Resend Registration details

Jonmark Weber ·
Hello ST, I apologize for overlooking the fact that your site is using OneCommunity. That changes things quite a bit, since your OC Server manages how the user logs in, which includes their password/authentication model. As you mentioned, Gigya has their own password reset process, which is what would need to be used by the member in order to re-access their account. If, for whatever reason, the member is unable to use that process you would need to work with Gigya to determine how to grant...
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Re: Administrative Action - Resend Registration details

ST ·
Hi Jonmark, Hmmm OneCommunity... a new term for me. I must have missed a memo. Thank you for the thorough explanation about the background and what is happening. Please save me some hunting around and tell me how/where to edit the mail that goes out. "Finally, the "Resend Registration Details" action is listed in Manage Members because when a member joins your community through OneCommunity, we give the site the opportunity to provide useful information to the member through that welcome...
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Re: Administrative Action - Resend Registration details

Jonmark Weber ·
Hello ST, And I must again begin with an apology, OneCommunity is an old Eve term, and in Hoop.la, you are probably more familiar with SSO. If you look at the Registration Settings on your community you can see that you have your site configured to not send the "Registration Confirmation Email," but if you check that option it you will see a WYSIWYG editor appear, allowing you to set a custom message to appear in the welcome email. Cheers, Jonmark
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Re: Administrative Action - Resend Registration details

ST ·
Hi, Jonmark, Thank you! This is great. I'll set up that custom message. ST
Blog Post

6 Key Questions to Answer Before Starting Your Online Community

Rosemary O'Neill ·
You've decided you need an online community. Good, because you probably do. Yes, even if you already have a Facebook page (falls under the "don't put all of your eggs in one basket" rule).  Before you go off to the races, you need to sit down...
Blog Post

What are the KPIs for an online community?

Rosemary O'Neill ·
Marketers sometimes like to make up acronyms for really simple things---for example, they say "KPI's" instead of "how we measure success."    KPI stands for Key Performance Indicators, and they are metrics used to help an organization...
Blog Post

Busting out a can of "Spam-B-Gone"

Rosemary O'Neill ·
No, I don't need any Propecia, Cialis, or knockoff Coach handbags, thank you very much. And my online community members don't either.   Today's post offers some options in your fight against spammers. They're a different breed from trolls, who...
Question

Basic Reporting: How to read Registrations graph?

Alesa ·
Hi, I've been attempting to gather some data over time about the number of registrations our community has each month. I'm a little confused how to read the information. When I set it up based on the Monthly criteria and set the range to a few months, is the number showing for the first day of each month the number for that month or the previous month? For example, if December 01, 2016 shows 394 and January 01, 2017 shows 612, are those for those months respectively or is Dec 01 showing...
Question

Administrative Action - Resend Registration details

ST ·
Hi, I just tried to send a customer his registration details so that he could log in. He got his login id but not his password . I then did the same for my account and got my email address (login id) but no password . Hello, ST: Your New Account ST <email address bleeped out> Bose Pro https://www.bosepro.community Please do not reply to this email. To suspend ALL email notifications from this site, click here . © Bose Corporation 2016 | Privacy | Terms of Service This member had an...
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How do I receive notifications of new registrations?

Lori ·
I'd like to be notified every time a new member registers.  How can I set that up?
Question

How do I require Admin approval of new registrations?

Lori ·
I would like to manually approve new registrations.  How can I do that?
Question

messages upon registration

Ramsey ·
I want to let new members know while they are signing up, that we require full names to register, no alias. How do I go about that?
Suggestion

Recipe request

DebAsWas ·
We have posting via email turned on, and I would like to keep that on. We also have new memberships moderated and I need to keep that on. The problem is that there are so many scammers that discover our email address. Many times a day, I get moderated support topics from new members. These aren't really new members. These are the spammers showing up as new registrations that I have to moderate. It would be great to have a recipe that says if someone is posting via email and this creates a...
Issue

upgrade killed member moderation?

DebAsWas ·
Hi from frenzforum.com Hoopla site. We heavily moderate our memberships. I just got a new member in and I got an email saying you have a new member. NOT the old email that said please moderate this member. It looked like you auto-OK'ed him. I went into Registration Settings and saw NOTHING about moderating members. We get a LOT of spammers that I need to block. How do we have moderated membership like we did until today? How can people be NOT approved until I approve them? Thanks.
Knowledge Base Post

How to manually approve all new members

Rosemary O'Neill ·
Registration moderation is recommended for all private communities. If this setting is enabled, you will need to manually approve each new registration before the new user can officially join your site. Note that anyone you proactively invite to the site will bypass moderation. To moderate registrations you'll need to create a Recipe (automated admin action) for it. Go into your control panel. On the Left, under Basics, select Recipes. Click Add Recipe, and then scroll down to " Moderate New...
Question

verification of email

HeatherLillico ·
Hi there, I'm wondering if someone never verified their e-mail during registration, how do we give them access to the site? I've looked at some of the e-mails and I'm pretty sure they aren't spam, I just think people got confused in the process. I see that I can filter members to view the number with no verifications, we have about 600 on our site.. There is an option to "resend registration details" but I'm unclear what that does? Is there a way to contact people as a batch and let them...
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