Tagged With "browser"

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Re: Windows Phone 8.x will not display *.infopop.cc*

Brian Lenz ·
Hi ST, I think my response here may help work around this issue: https://www.socialstrata.com/s...1#364118272543842701 It appears to be a fairly common issue with many websites in Windows Phone 8. Hope that helps! Brian
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Re: Windows Phone 8.x will not display *.infopop.cc*

ST ·
Hi Brian, Thanks for your reply. Your suggestions below (and toggling all the other options on the phone) did not make a difference. I'm using all the usual popular sites on my phone without issues. (that includes youtube). Could you look into the HTTP response 406 aspect? The suggestion I got from Microsoft support was to double check that the mime types were all supported at the server end. ST
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Re: Windows Phone 8.x will not display *.infopop.cc*

Brian Lenz ·
Hi ST, What browser you are using to get that 406 error message? What is the request that is causing the 406 message? Do you have a URL? I can tell you that we haven't received any other reports of that issue, and Eve should be supported without issue by all modern web browsers. I also don't see any indications of a single 406 response from the server in your bose.infopop.cc logs. So, it seems odd that your browser is giving that message if there's no indication of that error on the...
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Re: Windows Phone 8.x will not display *.infopop.cc*

ST ·
Hi Brian, Thanks for the reply. Pages that will not display http://bose.infopop.cc/eve/forum or any other url that contains *.infopop.cc That includes public pages as well as the admin pages. I have tried the built-in IE browser, and also UC Browser and Mini Browser None of them will display the page. Mini Browser reports that there are issues loading the page and recommends checking Wi-Fi and Network settings. There is also a Nokia browser called Xpress. This is the one that reports Error...
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Re: Windows Phone 8.x will not display *.infopop.cc*

Brian Lenz ·
I don't know anything about the Nokia Xpress browser, but given that it's the only browser giving that error, I'm inclined to think that it's an issue particular to that browser. You might contact their support to find out why they might be reporting a 406 Not acceptable error when one is not being returned by the server. That's definitely odd and inexplicable behavior. For what it's worth, I don't think that the domain name (*.infopop.cc) has anything to do with this issue. You can see from...
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Re: Windows Phone 8.x will not display *.infopop.cc*

ST ·
Hi Brian, This is the explanation that I found for "Search for App in the Store" That dialog appears when you try to launch a URI scheme or file type for which there is no handler installed on the device. Either the web page is attempting to navigate to a URI with an unrecognized scheme (mycustomscheme:some_parameters) or it's trying to download a file with an unrecognized file extension (somefile.myfiletype). I agree - it's not (the letters in) the domain name, but I assumed that if these...
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Re: Windows Phone 8.x will not display *.infopop.cc*

Brian Lenz ·
That image is served with nearly identical HTTP response headers as what Eve requests use. The only real difference is the Vary header and the content specific differences (type, encoding, length). These are all very standard headers that shouldn't cause any issue. Eve only uses a single URI scheme (HTTP), so I don't see how that could be the issue. Additionally, it shouldn't be trying to download a file when just making a standard web request to your Eve community. The only reasonable...
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Re: Windows Phone 8.x will not display *.infopop.cc*

ST ·
This is interesting. I'm replying to you on my Nokia phone running windows phone 8.1
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Re: Windows Phone 8.x will not display *.infopop.cc*

Brian Lenz ·
Hi ST, Our support site here is running Hoop.la, which is a completely different platform, so that's why it should work just fine on your phone. We have identified the root of the issue, however, and we believe it is something that we can fix with a software update. We'll see about getting an update pushed out for that. Note: you may still be able to avoid the issue by changing your browser settings from the Mobile version to the Desktop version in Internet Explorer. It looks like IE has an...
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Re: Windows Phone 8.x will not display *.infopop.cc*

ST ·
Hi Brian, Thanks for sticking with this with me. I really appreciate it. I have changed to the Desktop version, did as you suggested, The page http://bose.infopop.cc wouldn't load. So I rebooted the phone and checked that the setting for Desktop version persisted, and it had, but the page still wouldn't load. Okay - we knew that was a possibility. In the meantime, I'll have to carry around a tablet until you do an update.I'm not looking for a hard commitment here, but could you give me a...
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Re: Windows Phone 8.x will not display *.infopop.cc*

ST ·
My phone is a Nokia Lumia 1024 Windows Phone 8.1 OS version 8.10.12397.895 (Desktop version does NOT work). We've observed the same issue with a Nokia Lumia 625 Windows Phone 8.0 OS version 8.0.10517.150 but on this one switching to the Desktop version DOES work.
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Re: Windows Phone 8.x will not display *.infopop.cc*

Brian Lenz ·
We should have a fix out some time this week. We'll let you know here once it should be working again...
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Re: Windows Phone 8.x will not display *.infopop.cc*

ST ·
Hi Brian, That's great news! Is there anything I can tell the other folks who researched this with me about the root cause? That would get back to Microsoft and could be helpful to pass on to others. Thanks! ST
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Re: Windows Phone 8.x will not display *.infopop.cc*

Brian Lenz ·
Hi ST, The issue had to do with some legacy browser code in Eve that was trying to "smartly" detect certain WAP/WML browsers so that it could serve WML content instead of HTML (with a different Content-Type). Some of the Windows Mobile 8 phones were triggering false positives on that check, which was causing the app issue. We just pushed out a fix for this. Can you try again now in all of your Windows Phone browsers and see if the issue is resolved? Thanks, Brian
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Re: Windows Phone 8.x will not display *.infopop.cc*

ST ·
Hi Brian, Thank you for dealing with this SO fast. This is great. My Nokia Lumia 1024 Windows Phone 8.1 OS version 8.10.12397.895 Is working in both Mobile and Desktop modes. I'll check on other phones and let you know if there are any other issues. Thank you!
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Re: Windows Phone 8.x will not display *.infopop.cc*

Brian Lenz ·
You're very welcome! Sorry for the troubles...hopefully they're all behind us now
Question

Windows Phone 8.x will not display *.infopop.cc*

ST ·
Hi I have confirmed with several people that when using Windows Phone operating system 8.0 or later sites that end with   *,infopop.cc    or *.infopop.cc/eve   pages will not display.   That includes my site:...
Blog Post

HTTPS Coming Soon To All Hoop.la Communities

Paulo Jacob ·
Here at Social Strata, the security of our customers and their visitors is paramount. Last October we published a blog post about our offer of free Let's Encrypt certificates so that our customers can add TLS (previously known as SSL) to their Hoop.la communities, as there are several security advantages in doing so. The response was amazing, with a significant amount of customers taking that offer. Now, starting June 5th, we are proactively moving all Hoop.la communities to HTTPS in order...
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Re: HTTPS Coming Soon To All Hoop.la Communities

Paulo Jacob ·
Hi Paul, You are correct. All requests will be redirected automatically to a secure connection. If you enter http://www.socialstrata.com on your browser, it will redirect you to a secure connection. Incoming links from other sites work the same way.
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Re: HTTPS Coming Soon To All Hoop.la Communities

Paul Heymont ·
If I understand this correctly, all the items that are presently on our site (TravelGumbo.com) with http:// will automatically convert to https:// but it will not change external links embedded in blogs, etc. If I am correct, what will happen if someone clicks on a Tweet, or a link somewhere else, that contains http://travelgumbo.com/blog/whatever ? Will it automatically route to https://travelgumbo.comc/blog/whatever ? If not, what can we do to make that happen?
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Re: HTTPS Coming Soon To All Hoop.la Communities

Paul Heymont ·
Thanks! 71 Lefferts Avenue Brooklyn NY 11225 Fax: 347-757-3097 Mobile: 917-817-0521
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