Tagged With "online communities"

Blog Post

Creating Online Communities with Staying Power

Rosemary O'Neill ·
Online communities are scattered around the web like stars, many of them humming along for 10-15 years now. If you've been lucky enough to be part of a community with longevity, then you know what a rare and beautiful thing it is, full of strong...
Blog Post

Is Your Online Community Ready for the End of 2013?

Rosemary O'Neill ·
Can you believe it’s November already? I thought it would be fun to share some inspiration and ideas for ending 2013 on a high note in your online community.  Does your community celebrate Thanksgiving? Consider setting up a contest, a...
Wall Post

Online Video Consumption Middle East - Statistics [Infographic]

Asad Ali ·
This infographic is compiled & designed by GO-Gulf Dubai which shows the statistics regarding online video consumption the Middle-East region.
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Re: Can you create a community?

Handzofpraise Deborah Glenn ·
I completely agree with the post. Creating the community online is merely a way to HOST people in coming together. It allows connection,(eventually mine will also have chat as most of my members are either deaf or interpreters) People long for connection and having an online community that facilitates a place to meet gives deaf people a sense of belonging that at times they do not have if they live alone or have very little connection with people who are able to communicate with them. Thank...
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Re: Can you create a community?

Rosemary O'Neill ·
Oh wow, thank you for such a thoughtful reply. You absolutely made my day! It will be a pleasure to see your community grow and thrive.
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Re: Can you create a community?

Handzofpraise Deborah Glenn ·
thank you Rosemary. i truly appreciated your post and your reply HUGS!
Blog Post

Can you create a community?

Rosemary O'Neill ·
Is it truly possible to create an online community? Yes, but no. The right way to think about it is that you're creating the best place for a community to come together.   There are many reasons why you don't want to approach the...
Blog Post

Your own private community vs Facebook page

Rosemary O'Neill ·
I get this question all the time..."why would I want to start a private online community instead of just having a Facebook page or group?"  The assumption behind this question, of course, is that a Facebook page is free (it is not, when you...
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Re: What is your community manager personality type?

Lori ·
I think I'm more of the Lifeguard type....who likes the occasional rousing game of Marco Polo.
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Re: What is your community manager personality type?

LittleOddMe ·
I think there's still a place for a little bit of Stalin. Ok, maybe not in the arena of criticism, and some controversy is always going to happen. I've had to perform one execution as a moderator and I've never regretted the decision, though with different tools and more experience I might have been able to find a better way (though I still doubt it). Other than that, I guess I'm bits of all of these - if I had to pick one, I'm more of a border collie, but without the idea of the "correct"...
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Re: What is your community manager personality type?

Harold ·
I think I'm a cross between the Ninja and Bozo the Clown.
Blog Post

10 Things You're Doing to Kill Your Online Community

Rosemary O'Neill ·
You would never intentionally kill your community, right? But sometimes we lose track of those little details that can make a big difference.   Here are 10 common mistakes that can kill an online community   1. Where's the community? There's...
Blog Post

What is your community manager personality type?

Rosemary O'Neill ·
Can you spot your community manager or moderator in this list? Wizard of Oz - You hide behind the curtain, making grandiose pronouncements in a booming voice. No-one is allowed to see your real face. Ninja - You slip in and out unnoticed, knifing...
Blog Post

Online Community Flashforward

Rosemary O'Neill ·
Lately I've been reading a lot about augmented reality...mostly as it relates to smartphone apps and how it's going to converge with location-based apps to create a cataclysm of earth-shattering proportions.  Okay, might be some hyperbole there,...
Blog Post

When Someone Tells You You Suck

Rosemary O'Neill ·
Dealing with haters.  Unfortunately, it's part of the job description when you run a business.  When someone takes the time to create an anonymous website, Twitter account, or Facebook page for the express purpose of trashing you, it helps...
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Re: Treat your new community like a startup

Matt Bradley ·
I agree that running a startup is a lot of work. It does take sleepless nights. Whether you are running an online shopping site, or working on a local business, it requires lots of overtime. For those of you were starting on this venture, good luck!
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Re: Treat your new community like a startup

kevinsnider ·
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Blog Post

Treat your new community like a startup

Rosemary O'Neill ·
The word "start-up" can conjure a lot of different images...ping pong tables in the conference room, sleep-deprived grads, and people wearing geek glasses.  But anyone who is in the business of starting new online communities would do well to...
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Re: 6 Key Questions to Answer Before Starting Your Online Community

Lori ·
Great article, Rosemary! I'd just add this: to 1. - No matter HOW you define success, your community must be visible in order to be successful. I've seen too many people hide their communities so that it takes a trail of breadcrumbs and a jungle machete to find it. to 2. - Completely agree that these are questions that are best answered before you start. We've seen a number of communities try to set up "premium features" on formerly-free features.
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Re: 6 Key Questions to Answer Before Starting Your Online Community

LittleOddMe ·
Excellent points and great thoughts to consider before starting an online community. An addition to 1: How do my forum users define success, and is this congruent with my definition? What is their baseline for success, and what factors will cause them to consider the community a failure?
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Re: 6 Key Questions to Answer Before Starting Your Online Community

Harold ·
I went to opposite approach. I purchased a UBB license from Infopop to give a few friends and I a new home and blindly jumped in with both feet. I can't thank you enough for giving a complimentary license to Leo Laporte. That was my intro to the world of Social Strata.
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Re: 6 Key Questions to Answer Before Starting Your Online Community

Rosemary O'Neill ·
Thanks all for the excellent additions to the list! LOM great one! If you're going to throw a great party, you want to focus more on the comfort of your guests than yourself, right? Harold, we've always been big fans of Leo. It's cool to hear that something we did a long time ago has rippled through the years And we've definitely benefited from having you around too!
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Re: How to promote your new online community; 10 ideas

koline ·
Little did I know that the way I chose to start this blog entry would confuse so many people! Sorry about that... tom ford sunglasses
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Re: 5 ideas for keeping the online conversation civil

Odell Rivera ·
I personally feel that holding public debates is the way of maintaining civility..... And your ideas seems to be quite promising. Thanks for sharing. las vegas real estate
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Re: Online Community: The Chicken and the Egg

Soulati ·
Community building is a challenge for many...whether you're a blogger or apparently a chicken farmerette. It's been suggested to me I'm a natural at building community; not exactly sure why...perhaps the natural ebullience? HEH. Had to use that word. I like this post. Short and to the point.
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Re: Online Community: The Chicken and the Egg

Rosemary O'Neill ·
Thanks Jayme! You are a "natural" indeed. (And I hope this post had verve.)
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Re: Online Community: The Chicken and the Egg

James Rutherford ·
I know this is old but it caught my eye (well both of them actually. My take on this is, you do indeed tread a fine line between creating the right kind of platform for a community. Engaging them in the creation is one way. Allowing people to have their input is very good but everyone has a different opinion so you have to start with an adaptive base. The big question is how do you get them in the first place? Of the millions of people out there who do you reach out to with your invites. I...
Blog Post

6 Key Questions to Answer Before Starting Your Online Community

Rosemary O'Neill ·
You've decided you need an online community. Good, because you probably do. Yes, even if you already have a Facebook page (falls under the "don't put all of your eggs in one basket" rule).  Before you go off to the races, you need to sit down...
Blog Post

5 ideas for keeping the online conversation civil

Rosemary O'Neill ·
Some online communities thrive on a snarky, provocative tone, and their members love a good foodfight.  But if your community members prefer a more mellow, live-and-let-live environment, it can be up to the community manager to ensure that it...
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Pro Tip: Name it and claim it

Rosemary O'Neill ·
When you name something, it becomes real, memorable, definable. Think about the Redskins Hogettes, the Pomodoro technique, Beliebers...all names that conjure a simple image, quickly.  You can use this technique to solidify and extend...
Blog Post

Does your community have goals?

Rosemary O'Neill ·
I know, New Years has come and gone, but we don't have to restrict our thoughts about goals and resolutions to a one-week period in January. Just as you probably have personal and career goals, your online community should have big goals as...
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How to encourage participation in your online community

Rosemary O'Neill ·
You've got a core group of early members, and the first inklings of a community, but it's a small batch of embers that you'd like to gently blow on to create a roaring fire. If you blow too forcefully (ie, start posting like a maniac yourself),...
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Your community--there's an app for that! The Hoop.la iPhone app in action.

Rosemary O'Neill ·
Now that our new iPhone app has been "in the wild" for a few weeks, I'm here with the report.  It's totally cool.  Internally, we're already using the free iPhone app branded for our own GaGaJoyJoy Hoop.la (a community of UK TV fans). ...
Blog Post

Don't let fear stop your online community

Rosemary O'Neill ·
You mustered up your best pitch, went out on a limb, and suggested that your company support an online community.  The "bosses" listened carefully, and then said, "what if they say bad things about us?" Here are just some of the ways to...
Blog Post

Online Community: The Chicken and the Egg

Rosemary O'Neill ·
Which comes first, the platform or the people? Do you build a spectacular place for people to hang out, get information, talk to each other, buy things, and then invite them in? Or do you build excitement within a tight group of people with...
Blog Post

How to spruce up your online community for 2011

Rosemary O'Neill ·
Have you started taking mental stock of things for 2010 yet?  It's the time of year when everyone should put aside some time to evaluate and set goals.  Today's blog isn't about dieting, though; it's about cleaning house and preparing for...
Blog Post

How to promote your new online community; 10 ideas

Rosemary O'Neill ·
So, you’ve hit the big red button and launched your community.  You will hear crickets chirping unless you tell the world about your new space.  Hopefully you have an audience of some kind before you decided to launch (viewers,...
Blog Post

10 action items from The State of Online Branded Communities

Rosemary O'Neill ·
ComBlu recently released its 2012 edition of "The State of Online Branded Communities," a study of how big brands are handling community performance, member engagement, and social media integration. Anyone who is currently running an online...
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5 ways an online community is like Thanksgiving dinner

Rosemary O'Neill ·
Happy Thanksgiving to those who are celebrating tomorrow!  We are thankful for our extended Social Strata family and cyber-friends. For your enjoyment, here are 5 ways an online community is like Thanksgiving dinner: Every community has...
Blog Post

The Bare Necessities to Start an Online Community

Rosemary O'Neill ·
It’s an exciting day when you launch a new online community to the public. But if you’ve done it correctly, a lot of work has been done before the official live launch. Then you can “forget about your worries and your...
Blog Post

The "lather, rinse, repeat" of online community

Rosemary O'Neill ·
We talk a lot of theory and philosophy when it comes to running a community, so I thought it would be good to take a step back and do a basic daily checkup.  Here are five simple tasks you can do daily to keep your online community humming. ...
Blog Post

Where Social Media Shines

Rosemary O'Neill ·
It's been easy lately to find people knocking social media in all of its forms...Facebook, Twitter, MySpace, and our own LiveCloud corner of the world as well.  Often criticized as a time-sucker, haven for inane lifestreaming updates, and nest of...
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Re: 5 Potential COPPA Changes that May Affect You

Hi Rosemary, Thanks for the COPPA update. Can you call out the cavalry on the eve question shark forum? There are a bunch of us whose entire websites and forums have been down for an hour without response from social strata. Thanks so much.
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Re: 5 Potential COPPA Changes that May Affect You

Harold ·
I think the basic age limit should be raised to 18. Just had a high school senior friend me on Facebook simply because I graduated there 25 years earlier. I seriously doubt that she would really want to hang out with a 43 year old truck driver.
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Re: 5 Potential COPPA Changes that May Affect You

Rosemary O'Neill ·
You're welcome Lynda! And the cavalry resolved the issue yesterday...I'm looking to improve our outward communications when things like that happen; we'd like to be much more proactive than we were yesterday, and I'm sorry for that. Harold, I might agree with you. It's kind of funny that the actual age issue never really came up in their discussions. It's probably because there are certain situations where you wouldn't want to lock out 15-16 year olds.
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Re: Crisis Communication Planning - Include your Online Community

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Re: Crisis Communication Planning - Include your Online Community

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Re: Crisis Communication Planning - Include your Online Community

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Re: Crisis Communication Planning - Include your Online Community

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Re: 5 Potential COPPA Changes that May Affect You

carolevans ·
The conversation about kids online is an interesting conversation. Sometimes it is tricky to navigate these waters. Do you guys staff an ip lawyers or do you use one from the outside. I would be interested to see how small businesses handle these issues.
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