Tagged With "access"

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Re: How do I help a member who has forgotten her password and has no access to the email address of record?

Lori ·
First, you should attempt to verify that the user is who they say they are. Ask the user to provide you with some of the more obscure information found in their private profile. As an admin, you have the power to create custom fields for the profile, and make them required (or optional). It's a good idea to take advantage of a custom field for security use. If you're still not sure, send an email to the email address on the account to confirm that they would like to change the email address...
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Re: Is the Hoop.la platform web accessible?

Ted O'Neill ·
Hi Aaron- I'm not sure I understand your question. Yes, Hoop.la is web accessible. In fact, it is an online community platform, which is inherently on the web. I'm guessing you are intending to ask something else? Are you asking if it is mobile-accessible? If so, the answer to that is also yes. If you can clarify your question further, we'd be happy to assist. Thanks!
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Re: Is the Hoop.la platform web accessible?

AaronArvig ·
Hi Ted, Thanks for your response. My questions is esentially wondering if it follows WCAG or section 508 or will it pass accessibility checks? I did a few checks on the site I was referring to and found quite a few issues with accessibility.
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Re: Is the Hoop.la platform web accessible?

Ted O'Neill ·
Hi Aaron- Okay, understand your question now. You are correct, Hoop.la would not pass every accessibility guideline at this time.
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Re: Is the Hoop.la platform web accessible?

AaronArvig ·
It would be a smart thing to do for a future release. Thanks for your input.
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Re: Is the Hoop.la platform web accessible?

Ted O'Neill ·
Hi Aaron- Yes, I agree! It's definitely a future goal. Have a nice weekend! Ted
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Re: Chat Issue

Jeff ·
Hi Catherine, Your chat should be working now.
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Re: Chat Issue

CatherineOH_Online ·
Thank you! Much appreciated
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Re: How do I limit access to a chat room?

Lori ·
In your control panel, go to Chat>>Chat Rooms. Click on “Edit” for the Chat Room for which you wish to change permissions. Click on the Permissions tab. Set the appropriate permissions and click on “Save Chat Settings.”
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Re: How can I access my database?

Lori ·
In order to setup your phpmyadmin (database access) account you'll need to first access your web services panel, located at http://yourdomainname/config The username and password for that was emailed to you when the site was originally setup. If you don't have it, you can request that your password be sent to you. You'll see MySQL management in the top right column. Click the database that ends in _eve and create a user. There is probably only one database there. Of note: 1) Users' passwords...
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Re: Is the Hoop.la now Accessible for People with Disabilities?

Lori ·
Hi, Tobi: Hoop.la is not officially in compliance with accessibility standards, but, as a site owner, there are some things that you can do to improve the experience for those users. Things like font size, text and background colors, and contrast can be controlled directly in the theme editor, and fine-tuned via CSS. Lori
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Re: Is the Hoop.la now Accessible for People with Disabilities?

Tobi ·
Thanks, Lori, for the quick reply.
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Re: Is the Hoop.la now Accessible for People with Disabilities?

Lori ·
You're welcome, Tobi!
Issue

Chat Issue

CatherineOH_Online ·
Our chat room is not accessible, and has not been since about PM EST on 3/9/10.  http://forum.homefrontonline.com/eve/chat
Question

Is the Hoop.la now Accessible for People with Disabilities?

Tobi ·
Today, I received a question from a potential customer. She wondered if our paid membership site (built in Hoop.la) was accessible to the Blind and Low Vision community. I know a few years ago it was not. Have things changed, or is there a plan for things to change in the near future? THX in advance for the info, Tobi
Question

Is the Hoop.la platform web accessible?

AaronArvig ·
We we're hoping to join a community that uses the Hoop.la platform however since being affiliated with the state we need to ensure that this platform is fully accessible otherwise we can't utilize it. Thank you for any help and or advice. The sites...
Question

How can I access my database?

Lori ·
How can I access the database for my forums?
Question

How do I help a member who has forgotten her password and has no access to the email address of record?

Lori ·
How do I help a member who has forgotten her password and can't access the email address she used when she registered?
Question

How do I limit access to a chat room?

Lori ·
I have a chat room that I'd like to limit to members of a certain group.  How do I set that up?
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