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Looking forward to improved ease of use in the Admin section, and a richer platform with enhanced gui's. Congratulations!
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Blog Post CommentHas the chat been fixed so that it displays the latest chats first?
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Blog Post CommentI'm not sure I understand your question, Gamres. There are no known issues with the ordering of chat posts. I'd suggest submitting a support ticket if you are having an issue, so that we can properly assist you.
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Blog Post CommentMargarita- you have a separate support topic for that over here: https://hey.crowdstack.com/support/topic/beta-si...
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Blog Post CommentLooks good at my end Ted Thanks http://guyana.hooplaupgrade.com/
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Blog Post CommentSo where is my site at, there is a copy of my site someplace?? I hope I am understanding this correctly.
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Blog Post CommentOhh so now we only have two columns on our front page ??
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Blog Post CommentHi Helela- Yes, the the home page is now 2 columns, though you can create a 3-column custom page to replace it if you like. See the tip here: https://hey.crowdstack.com/support/topic/make-a-...
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Blog Post CommentHi Helela- You would have been sent an email about your beta site well over a month ago, so you may want to check your email (perhaps check you email spam folder, as well). If you cannot find it, then please submit a support ticket for assistance: https://hey.crowdstack.com/support/post-topic Thanks!
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Blog Post CommentTed, do we report feedback about the beta site here or in a separate post? Thanks.
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Blog Post CommentAugie- Questions, comments, issues, suggestions about 2.0 should be posted here: https://hey.crowdstack.com/support
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Blog Post CommentApologies. I may be confused but expected my new site to be showing today. Could you confirm when it crosses over?
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Blog Post CommentHi Richard- We emailed everyone about the time frame for each site. Yours will be upgraded today, sometime between 11 AM - 9 PM Eastern Time US. And there will be some downtime for your site when the upgrade happens. Please refer to the email we sent you a couple of weeks ago for specific details for your site. Or, if you have specific questions, please post to our support area here: https://hey.crowdstack.com/support Thanks!
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Blog Post CommentWow the page views is a wonderful addition, thank you so much. Is this tallying ONLY those who click and read at the website and NOT those who read it via email?
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Blog Post CommentThe page views will increment when a user views a topic/blog/clip via the website (standard or mobile). We do not track page views for users viewing the a post via email notification.
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Blog Post CommentLike the release, wish the name was better. How about: "Lies, damned lies, and statistics" (What are 3 kinds of lies) Or "Richard's Wet Dream" Or...
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Blog Post CommentWill the Recommendation Engine work on the mobile interface?
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Blog Post CommentHi Melanie, We currently do not show any related content on the mobile interface.
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Blog Post Comment❤️As I told in the "What would you like us to do next"? survey last month, a webspace manager is just what I was looking for. Amazing to see it implemented so quickly!
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Blog Post CommentRecommendation Engine. Do I have to pay extra for this? It looks useful but surely based on the monthly fee this would be a normal integration as part of the development of the site? Could you let me know?
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Blog Post CommentI like what I see but fail to comprehend why dogfood is needed.. Do Sharks like dogfood?
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Blog Post CommentWe're still working on pricing details...more info to come on that. James, sharks will eat ANYTHING, right?
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Blog Post Comment"We're going to need a bigger boat." I'm glad to see QuestionShark nearing completion.
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Blog Post CommentWe have a support forum for our users. Unfortunately, some of the very people who need support seem to resist posting, or are confused by important things like remembering to "follow" their topic to get notification of responses. We also use graphic how-to's -knowing many don't read carefully. Our #1 support request is to "unsubscribe" or cancel memberships. We really wish Hoopla would allow users to unsubscribe/cancel themselves. Automation of that process would be more support-friendly.
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Blog Post CommentYou know we're always listening, Neil! Thanks for sharing your experience.
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Blog Post CommentAny update on getting a preview feature for posting topics/replies?
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Blog Post CommentHi Augie- We will let you know via the existing support ticket for that request when "post preview" is implemented: https://hey.crowdstack.com/s...ewing-before-posting Thanks!
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Blog Post CommentThank you for contacting Corbis. We have received your email and will reply within our normal business hours - Monday through Friday from 9AM ET to 8PM ET. You can expect a 2 hour turnaround time for sales related questions. For immediate service please call us at 800-260-0444. Your Corbis Sales Team looks forward to working with you!
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Blog Post CommentGreat news, Ted. As I said in another thread, you guys constantly amaze me!
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Blog Post CommentNice changes! One question: If you don't have groups or portfolios enabled, and added the Community Logo, is it possible to go back to using no logo at all (like on this site)?
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Blog Post CommentSlaz- Yes, definitely. The logo is only required currently if you have groups or portfolios enabled.
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Blog Post CommentAh, sorry for being a bit vague, but I meant that I already fiddled with the feature and added a test logo. Is it possible to remove the set logo and go back to using no logo at all? I can find an edit button next to the set logo, but that doesn't seem to allow removal of the logo.
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Blog Post Comment❤️Hi Slaz- Sounds like just something we need to fix. We probably just need to add a delete option for that scenario. These sorts of things are really better suited for our support site, but I will go ahead and add that to our to-do list so we can fix it.
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Blog Post CommentAh, sorry for bringing it up here. Thanks for adding it to the list though!
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Blog Post Comment❤️Hi Slaz, We just deployed the fix so that you can remove the community logo now. Thanks again for bringing it to our attention! Brian
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Blog Post CommentThank you Brian! And not related to this release yet still important: Merry christmas to you and your colleagues!
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Blog Post CommentThanks Ted, any news as to if post preview made it into the next update?
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Blog Post CommentSounds good! Yet I hope this 'phasing stage' allows us to make and test a new theme prior to the permanent rollout. Otherwise visitors might feel like they're visiting a different site instead of an updated version of the site they know. That's how important themes are. In my eyes, themes are a site's soul in an otherwise faceless body of information. Maybe make a 'test site' of some sort when the final product is ready? This would allow preparation of a fresh theme without your main site...
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Blog Post Comment❤️Hi Slaz- Yes, indeed. The whole point of the staging area will be to allow you to create/test themes and custom CSS on the responsive platform prior to actually moving your site onto it.
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Blog Post CommentGreat news Ted, I look forward to seeing how you handle things so I can gather more ideas to use in my own updates Question, in the last few days I updated to windows 10. Have you encountered any issues going with existing RD coding? Or is Windows 10 behaving.. lol
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Blog Post Comment❤️Hi JC- No, we have not seen any issue with Windows 10 so far, though of course there is still much more testing to do. I don't really expect many issues though. The new Edge browser is still the biggest unknown but assuming it is standards-compliant (which I expect it to be), hopefully the issues there are minimal as well (and would likely just be due to bugs in that very-new browser). I'm very excited that Microsoft is finally offering an evergreen browser though... that will be great for...
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Blog Post CommentI've used the latest version of Microsoft Edge on various Hoop.la sites (and Hoo.do) and there are literally no errors in markup or visual differences with Chrome (the browser I use for default). Only thing that you may notice is Microsoft's 'ClearType' technology that's on by default. It tries to smooth out the edges of fonts to offer more readable text, but I don't like it myself. Otherwise I agree with Ted that it's a huge step forward from any version of Internet Explorer.