Blog: Trending Over Last Month

The Chat Room Release

Today, we rolled out a rather major software update for Hoop.la that is focused primarily on enhancements to chat features. UBB Forum software has also been updated as part of today's update.   What we did: 1. SUPPORT FOR CHAT...

The SEO Ninja Release

We've just rolled out our "SEO Ninja" software update for Hoop.la and UBB Forum.  This update is focused primarily on making all pages served by your site much more SEO-friendly.  This will help drive more traffic to your site. 1....

A Little Panache

Have you done anything with panache lately?  No matter what your job is, I'll be you could add some panache.  Thinking "no, my job is boring?" Well, this morning I was greeted in our parking garage by a smiling parking attendant who handed...

Show the Value of Online Community with this Research Roundup

A successful online community is more than a buzzword, more than just technology, more than just a group of people "engaging," it is purpose-driven. If the community is owned or sponsored by a business, then someone is going to need to know what the purpose is. What's the value to the business? Fortunately, this is a question that researchers have been studying for years, and I've been collecting those studies and reports like a nerd. This slide deck is an early Valentine's Day gift, a...

The Credit Card Security Release

Over the past few months, we have focused on improving the overall security offerings within Hoop.la. Hoop.la is already a highly secure platform, but we wanted to offer an even higher level of assurance and compliance for the ultra-security conscious customer. This has included a new Premium Security add-on that offers many new, advanced security features such as total data encryption of all data at-rest, anti-virus/anti-malware, DoS/DDoS mitigation, IP Reputation Management, Intrusion...

Community engagement starts with a good pair of sneakers

Engagement is the Holy Grail of most community managers. And we expect to see at least a dotted line between our day-to-day activities and the engagement trend line. If engagement is flagging, first we round up the usual suspects. Is it the technology? Is it the personal preferences of our members? Did I say something wrong? Sometimes it's hard to diagnose why a particular community isn't thriving. And sometimes the roots of the problem go all the way back to before the community was...

Transparent Pricing

Yesterday, we added some new pricing plans for Hoop.la , with the primary goal of making all of our pricing completely transparent and offering more support options.  Now, you can see the cost of everything we offer, including add-ons, right on our website . Note that existing customers will stay on their current plans, which are not changing. QuestionShark and UBB Forum Plans The first change we made was to scrap all standalone UBB Forum and QuestionShark plans.  UBB Forum and...

Google Sign-In Change

As of today, we have removed support for signing in to Hoop.la, UBB Forum, and QuestionShark via direct Google sign-in. Previously, there were separate sign-in mechanisms for Google and Google+. One of the benefits of the previous Google sign-in...

The Surveys Release

We've just rolled out a MAJOR update for Hoop.la , and  UBB Forum .  The focus of this update was on adding support for a new content type- Surveys !   We previously supported "polls", but only as an optional attachment for forum...

REST API Integration

Hoop.la, UBB Forum, and QuestionShark have always had an API available to support custom integrations, but we've recently just released a completely revamped version of the API with comprehensive, public documentation.   Hoop.la's API conforms to...

New Logos

We've got some major product enhancements coming your way soon, but we also have some superficial changes to announce- new service logos! Here are our new logos for Hoop.la and UBB Forum, which you should see in effect sometime this week: ...

New: Comment Spam Protection

Comment spam is a giant problem for nearly every active online community.  And now we have some tools to help you combat it even more! We now support automatic comment spam protection in Hoop.la and UBBForum.  While this is currently...

Embedding Hoop.la Widgets

Did you know that all of the widgets you use on your Hoop.la site can be embedded on other sites, too? We just added a widget from our corporate site (which is powered by Hoop.la) and wanted to pull all Hoop.la-related blog posts from there and...

 
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