Blog: Trending Over Last Month

We now accept crypto payments

Here at Social Strata we see cryptocurrencies as the future of money. While we are a long way from mass adoption, we want to do our part in facilitating its use. Thus, we're pleased to announce that we will now accept cryptocurrency for Hoop.la service fees, as an optional payment type. The following cryptocurrencies will be accepted: Bitcoin, Ethereum, Ripple, Stellar, Monero, and Litecoin. We will not charge a premium for paying by crypto. Note that we do not accept crypto for FeePod...

The Secure Web Is Here To Stay!

As we announced recently , today, June 5th, we are moving all remaining Hoop.la communities to HTTPS in order to protect the integrity of them all. We are pleased to announce the conversion process has now been completed! All internal Hoop.la links have been converted to HTTPS automatically. If your community includes any resources that are not secure, browsers will display an insecure warning. You will need to manually update these resource links to use HTTPS, which could include images,...

Q&A with Colin Armstrong, Walgreens Boots Alliance

Today I'm so happy to share a great Q&A session with Colin Armstrong, who spearheaded the recent launch of a Hoop.la community for Walgreens Boots Alliance. The new YourGoodSkin(TM) brand leverages an innovative approach, deeply involving thousands of women in the creation and development of the skin care line itself. How does online community figure into the YourGoodSkin brand story? The whole brand ethos of YourGoodSkin is that it has been, and will continue to be, co-created by women.

Preparing for the GDPR (EU Privacy Regulations)

As you may (or may not) be aware, the EU last year passed a strong set of guidelines aimed at protecting individual data privacy rights. Those guidelines are called “GDPR,” or General Data Protection Regulation, and they apply to any entity who collects or processes identifiable data from EU citizens (in short, almost everyone). There are a few primary principles: Users must be notified specifically whenever data is being collected from them. Users have the right to delete or export the data...

The Difference Between a Feed and a Conversation

Social networks can be depressing . Scrolling through a "feed" is a self-reinforcing loop, and you're being "fed" the pieces of content with which the algorithm has determined you will engage. You spend your time scrolling, occasionally flicking a reaction or typing a quick comment, feeling inferior because it's not your birthday, you didn't eat at Ruth's Chris last night, and your 2.5 beautiful children haven't won the gymnastics competition. Sometimes there will be a random, intrusive...

Online Community and GDPR - What Now?

Unless you’ve been hiding under a rock, you’ve probably heard of GDPR by now (or at least been barraged by emails notifying you of privacy policy changes from everyone you’ve ever contacted). Here at Social Strata, our main goal is to give you the tools you can use to comply with new regulations, if they apply to your community. Back in the days of the US COPPA regulation, we provided a mechanism so that you could age-check and obtain parental consent, and with GDPR we’ve followed a similar...

Social Network Integration Changes

As many of you know, we recently migrated all Hoop.la sites to SSL . One consequence of switching to SSL is that some Social Network integrations may need to be updated. This is due to OAuth callback URLs which are registered for each Social Network and are used to validate the authenticity of requests made through the various APIs that enable these features. Since each Hoop.la customer controls their own Social Network integrations, you must fix the issue if it applies to your site. If you...

Facebook Integration Change

Facebook has recently changed their OAuth authentication requirements by enabling “ Strict Mode ” for all consumers. What this means, is that if your community is using Facebook as a linked Social Network, then that integration with Facebook will no longer work until you have met their requirements. For all site owners who have not integrated Facebook as a Social Network for your members, please allow your eyes to haze over and move on with your day. Perhaps throw on some music and get a...

HTTPS Coming Soon To All Hoop.la Communities

Here at Social Strata, the security of our customers and their visitors is paramount. Last October we published a blog post about our offer of free Let's Encrypt certificates so that our customers can add TLS (previously known as SSL) to their Hoop.la communities, as there are several security advantages in doing so. The response was amazing, with a significant amount of customers taking that offer. Now, starting June 5th, we are proactively moving all Hoop.la communities to HTTPS in order...

Essential Podcasts for Community Managers

It's a new year, and that can only mean one thing. We have all tossed the clothes off the handles of our treadmills and are looking for good stuff to listen to while we meet those fitness goals. You're in luck, because I've found some podcasts that are specifically created for community managers. The Community Signal podcast is fairly new, but its host, Patrick O'Keefe, is an "OG" community manager. The podcast is nicely produced, and Patrick has access to great guests from around...

Re-Introducing The UBB

 We're very excited to announce the launch of a new service today- UBB Forum!  UBB Forum is a scaled down version of our Hoop.la service, designed for sites that want a community that is completely focused on forums. Our company...

Quick TIp: How to Add Graphic Badges to Member Profiles

Your community members are pretty awesome. Have you ever wanted to give them a visual reward for being so awesome? Hoop.la supports admin-editable profile fields, so you can create a Badge profile field and add flair to any member's profile instantly. (Those admin-editable fields can be used for private information too, like internal customer IDs or other "flags" you might want to put on your members.) First, create your beautiful badge graphic. Next, go to your control panel and click...

10 Concerts: How to Create a Community Trending Topic

On Facebook over the last couple of weeks, everyone has been sharing a list of "10 Concerts" they've attended. The idea is to include one red herring concert in the list and see if your friends can guess which is the fake one. It was an innocuous little game, very similar to other list-sharing games like "25 things you might not know about me," which made the rounds a few years ago. However this one seemed to strike a chord. Why do some conversation-starters take off like wildfire, while...

Facebook Profile Feeds Disabled in Hoop.la

As part of the recent Sets and Collections Release , Hoop.la no longer supports Facebook feed integration on member profile pages. The purpose of the feed integration on member profile pages is to provide a unified snapshot of a particular member's social activity across both Hoop.la and other social networks like Facebook, Instagram, and Twitter. It makes it easy to see, at a glance, a particular member's recent photos on Instagram, tweets on Twitter, etc. Over the years, Facebook has...

Do you know your Influencers?

This Ad Age article caught my eye today: http://adage.com/digitalnext/a...le?article_id=143372 It's an elegant summary of "influencer" activity across multiple social media platforms.  The article mentions discussion forum posts as an area where...

The Sets and Collections Release

We've rolled out an update for Hoop.la that focuses on some enhancements for media uploads and sets/collections in Hoop.la. Here are the major changes: New 'Post Clips' and 'Upload Attachments' Permissions Previously, you could use permissions to control the types of media files that a user could upload to your site (photos, videos, etc.), but admins had no way to control clips in general or attachments in general. Now you can, with the new permissions for "Post Clips" and "Upload...

Pinterest Integration Release

This week, we are rolling out a Hoop.la update that adds the following new features: 1. Integration with Pinterest . Pinterest is a new supported Social Network that you can enable for social sign-ins, as well as to allow users to display their own Pinterest pins on their member profiles. 2. Admin-Only Custom Profile Fields Administrators can set private profile fields that only they can set and access via a new "Hidden" option. The members themselves would not see these admin-only fields.

 
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