How to keep a keen eye on newbie posts

 

Though Hoop.la supports automatic comment spam protection (on some plans), if you have a public community it may benefit you to always moderate all posts by users that have a limited track record posting to your site.  That way, you can ensure that these "newbie" posts are given a once-over before being actually published on your site.

You can handle this using Hoop.la's Recipe functionality. (Recipes are automated workflows for your site.)

in your admin control panel, go to Basics > Recipes and then create a new "Moderate Content" recipe.

Screenshot 2016-09-20 10.50.34

Give your recipe an appropriate name (like "Moderate Newbies") and then add a condition for "Author Post Count". We will set the condition to be "Less than 3", meaning that if the community member has less than 3 published posts, then the new post will go into our content moderation queue for review (and will not be "live" until an admin approves it).

You could use a different (or additional) condition, if you prefer, like Author Post Count, if you want to adjust your scrutiny conditions more broadly.

Screenshot 2016-09-20 10.45.26

This way, the first couple of times someone in your community posts, they will be subject to automatic review, but thereafter they will not.

It's a simple way to keep your eyes on the "new guys" until they have proven they can be trusted to post according to your site's guidelines.

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Hi Deb-

Your scenario is not supported in that we would need to have a condition that checks to see if the content is submitted by email. I think that is a great idea, though, so we will consider adding that for a future release. Once we support that, you can just create a 'moderate content' recipe and set a condition for content posted by email.  You may want to post this as an idea in our support site, if you want to be notified when that is added a feature.

Is there a recipe for what we deal with?

I have posting from email on. Our forum email gets heaps of spam. Hoop.la treats each spam email like a new member trying to register. The post is in the moderation queue so at least nobody sees the spam.

But I wish that we could allow "posting via email" but auto decline any registration that appears to come from a first email. Any recipe for that? That would save me daily time in manually declining obvious spammers.

Thanks.

Great idea, Ted!

We occasionally have spammers register and then try to promote products that have nothing to do with our site. The posts get reported by other members and we zap 'em, but by using this recipe the posts would never be seen by anyone in the first place.

Nice.

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